We are immediately seeking a Customer Service representative that has experience processing orders in a manufacturing environment.The position is contract to hire and is located in the Flowery Branch area.

Responsibilities: 

• Process orders, new customer applications, quotes and other requests via telephone or email. 
• Work closely with internal departments such as Operations, Technical Support, Quality, Sales, Accounts Receivable, and Engineering as required  
• Understand customer needs and requirements to assist with product configurations and selections 
• Handle all correspondence related to the order, quote, or customer inquiry (both internal and external communication) 
• Oversee the status of orders from entry through delivery 
• Coordinate order fulfillment through remote locations 
• Research purchase and account histories 

 
Qualifications: 

• Ability to multi-task in a fast-paced environment, and meet deadlines with frequent interruptions 
• Excellent written and verbal communication skills with the ability to interact well with people 
• Computer experience with Windows and MS Office tools such as Word, Excel and Outlook. 
• General understanding of order entry and B2B sales processes 
• Must be detailed oriented and organized  
• Ability to function as a team player within a diverse group and the capacity to work independently under minimal supervision HVAC technical skills or knowledge a plus 

GENERAL COMMENTS

Contract to Hire

Work Schedule: 8:00am - 5:00pm (Monday-Friday) 

Pay Range: $16.00 - $17.00(DOE) 

If you are interested in applying for this full time job opportunity and would like to be considered immediately, please send your updated resume to us directly at: rinman@daviscos.com. 

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