Inside Sales Customer Support

We are currently seeking an Inside Sales Customer Support Representative in the Alpharetta area. 

This position starts at $15.00 an hour 

Responsibilities of the Inside Sales Customer Support Representative

• Managing existing business relationships while creating new business opportunities from a list of defined and undefined prospects as assigned within their territory.
• Serve as key interface/liaison between the customer and a majority of divisions within the company.
• Schedule meetings with customers to meet with field sales as needed. Discuss customer-specific issues, needs, requirements and expectations.
• Identify, document and inform appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.).
• Targets pre-identified prospects, existing customers and new customers within an assigned territory.
• Using CRM (NetSuite), track the sales process through daily entries, forecast submissions, email communication, phone interactions, etc., for assigned accounts.
• Responsible for ensuring that existing and new customer demand is being generated in assigned territory.
• Identifies the client's major competitors and assess the competitor's products/services, and compares their strengths and weaknesses relative to the clients.
• Multi-functional tasking expected.

Requirements of the Inside Sales Customer Support Representative

• Bachelor’s Degree preferred
• 2-5 years of related experience
• Proficiency in written and verbal communication required
• Excellent PC/Computer skills to include typing speed
• Inside Sales account management and field sales support experience required
• Sit, stand, pick up objects up to 10lbs as needed