Inside Sales Customer Support Representative
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Inside Sales Customer Support Representative
Specialty:
AdministrativeCity:
AlpharettaState:
GA
Assignment Type:
Contract To HireJob Id:
45098Payrate:
$15.00
Description
Inside Sales Customer Support
We are currently seeking an Inside Sales Customer Support Representative in the Alpharetta area.
This position starts at $15.00 an hour
Responsibilities of the Inside Sales Customer Support Representative
- Managing existing business relationships while creating new business opportunities from a list of defined and undefined prospects as assigned within their territory.
- Serve as key interface/liaison between the customer and a majority of divisions within the company.
- Schedule meetings with customers to meet with field sales as needed. Discuss customer-specific issues, needs, requirements and expectations.
- Identify, document and inform appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.).
- Targets pre-identified prospects, existing customers and new customers within an assigned territory.
- Using CRM (NetSuite), track the sales process through daily entries, forecast submissions, email communication, phone interactions, etc., for assigned accounts.
- Responsible for ensuring that existing and new customer demand is being generated in assigned territory.
- Identifies the client's major competitors and assess the competitor's products/services, and compares their strengths and weaknesses relative to the clients.
- Multi-functional tasking expected.
Requirements of the Inside Sales Customer Support Representative
- Bachelor’s Degree preferred
- 2-5 years of related experience
- Proficiency in written and verbal communication required
- Excellent PC/Computer skills to include typing speed
- Inside Sales account management and field sales support experience required
- Sit, stand, pick up objects up to 10lbs as needed