Quality Control/ISO Coordinator 

Responsibilities

• Act as the “ISO9001: 2015 Systems Coordinator”
• Act as main customer liaison for any quality-related customer concerns and verify the implementation of solutions and/or corrective actions. Ability to work face-to-face with customers’ quality departments. 
• Ensuring customer requirements are met; 
• Supporting purchasing staff to establish Quality requirements from external suppliers; 
• Ensuring that the manufacturing and production processes meet international and national standards; 
• Setting up and maintaining controls and documentation procedures; 
• Monitoring and evaluating performance by gathering relevant data and producing statistical reports; 
• Maintains continuous improvement effort by conducting analysis on product defects recommending improvement modifications for correction and studies cost improvement methods/projects making recommendations 
• Accomplishing Quality assurance objectives by training, assigning, coaching, and counselling employees; enforcing policies and procedures. 
• Achieving Quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; identifying and resolving problems; completing audits; determining system improvements; implementing change. 
• Maintaining and improving product quality by completing product, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs. 
• Preparing Quality documentation and reporting by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations. 
• Setting and monitoring Quality objectives as documented in the Annual Plant Quality Plans 
• Strong knowledge and experience with Lean tools, including, but not limited to VSM, Takt time, Heijunka, Poka-yoke and DMAIC. 
• Partner with HR/DOO to lead EHS and Safety initiatives plant wide. 

Requirements

• Knowledge and experience in Quality Engineering/ Program Management; in addition to ISO / TS Certification experience and knowledge about Advanced Product Quality Planning, Production Part Approval Process 
• Min. 10 years’ experience in similar role 
• Full understanding and proficiency of Microsoft Office (Excel, Outlook, & Word). 
• Proven ability to coordinate with and lead a team of quality professionals. 
• Proven leadership and abilities and results. 
• Ability to foster constant process improvement throughout a manufacturing environment. 
• Excellent interpersonal and influencing skills. 
• Bachelor’s degree or equivalent in an engineering, technical or related field. (Experience combined with other degrees or certifications may be considered in lieu of Bachelor’s degree.) 
• International experience preferred: should be knowledgeable of International / Customer product specifications/ requirements.