RMA Technician

1970-01-01Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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RMA Technician

  • Specialty:

    Manufacturing
    • City:

      Amherst
    • State:

      NH
    • 03031
  • Assignment Type:

    Contract To Hire
  • Job Id:

    55009
  • Payrate:

    $23.00

Description

1st shift

Job Title: Customer Service Technician 

  • Job Summary The individual in this position provides technical support to customers on assigned products and supports the RMA process.
  • S/he is also responsible for evaluating, repairing, testing and calibrating manufactured products received from internal or external customers.
  • Provides troubleshooting expertise for assemblies that fail during the production process.

Previous Education/Experience • Technical or Trade school degree or certificate in electronics technology and troubleshooting. •

  • Five or more years of experience in the Military or industry, testing and trouble shooting electronic or electromechanical assemblies. • Suitable combination of education and experience will be considered.

Required Skills/Competencies

• Communication skills [must be able to work with customers, engineers and/or production staff to identify the problem, root cause and help determine the corrective action to prevent recurrence of the problem].

• Able to read and understand engineering drawings, specifications, BOMs and assembly procedures used to perform inspections and tests.

• Knowledge of electronic components and familiarity with electronic assembly diagrams

• Knowledge of digital and analog tuned voltage controlled oscillators; GaAs field effect transistor amplifiers and passive devices (filters, couplers), components, resistors, capacitors, ICs

• Knowledge of PIN devices (switches, attenuators) and familiarity with the test equipment required for testing devices, including computer-aided test equipment • Soldering experience and knowledge of IPC 610 Standards

• Knowledge of, and ability to use, hand and machine tools

• Computer literacy

• Customer focus

• Problem-solving skills

• Accountability

• Able to work with minimal supervision

• Organizational skills

• Attention to detail

• Sense of urgency

• Team player

• Reliability.

• Safety-minded

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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