Collections Specialist

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Collections Specialist

  • Specialty:

    Accounting & Finance
  • Title:

    Collections Specialist
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Come Join one of the fastest growing software companies in the Greater Boston Area.

Through growth, experience, and acquisition, this software company has become a name widely recognized for their amazing product. 


The primary function for this position will be to provide support for the Credit and Collections processes as follows:

Essential Responsibilities:

  • Establish relationships with customers to ensure timely collections
  • Collect past due accounts by contacting customers by telephone, e-mail and mail correspondence
  • Document information about customers’ collection discussion, information concerning their financial status and follow up procedures to be performed
  • Assist in resolving customer issues and resolution of disputes to expedite payments
  • Report any serious deterioration in the financial condition of customer accounts
  • Perform regular customer account reconciliations
  • Manage accounts in Bankruptcy and/or placed to collection agencies
  • As part of the customer service group, you would provide phone and email support for customers, working internally with sales, service and installation for resolution of disputes/issues
  • Perform additional general accounting and/or administrative responsibilities as assigned

Desired Qualifications:

  • 2+ years progressive credit and collections experience
  • Ability to complete a substantial number of daily telephone calls to customers
  • Strong telephone skills and attention to detail
  • Excellent research and follow-up skills
  • Strong organizational skills and ability to manage multiple projects simultaneously

Essential Requirements:

  • Candidate must have excellent written/verbal communication and organizational skills
  • Candidate must be able to create, update and manage spreadsheets using MS Excel; candidates without MS Excel proficiency will not be considered
  • Ability to organize workload and prioritize effectively; perform detailed work and meet deadlines; dependable, self-starter
  • Ability to perform mathematical/accounting operations·
  • Knowledge of accounting terminology·
  • Competent 10-key and data entry keyboarding
  • Ability to work effectively under time pressure and with general supervision
  • Candidate must be punctual and reliable

Apply NOW!!!

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