Customer Service (Logistics)

1970-01-01Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Customer Service (Logistics)

  • Specialty:

    Administrative
    • City:

      Ashland
    • State:

      MA
    • 01721-
  • Assignment Type:

    Contract
  • Job Id:

    44756
  • Payrate:

    $22.00

Description

Customer Service Representative

Our client in Ashland, MA is looking for an energetic person to fill their need for a Customer Service Representative!

Responsibilities – Logistics

  • Run daily reports:
    • 560 report (JDE base report)
    • Code report (showcase based) 
    • HTS code report for shipments (showcase based)
  • Email code report to Regional Sales Managers and Customer Service 
  • Work closely with the shipping department to ensure receipt of the required documentation (including W/D and hazmat documents) to arrange pick up from customer designated freight forwarders
  • Work  with CS to ensure ship instructions are available and all required documents (NEU, MOI) are received
  • Communicate with CS for clarifications on customer ship instruction 
  • Check sales order for documentation required to go with shipments
  • Communicate with Compliance for any exporting questions
  • Communicate with CS and finance on any orders on hold
  • Send request with required docs, to the Freight Forwarder for pick up 
  • Coordinate pick up between Freight Forwarder and Shipping
  • Send shipping the required documents and instructions for pick ups
  • Send requests to Forwarders for ZW quotes, follow through to shipment

Required Skills

  • Ability to multitask
  • Customer service mindset
  • Detailed oriented
  • Organized
  • Microsoft Office Suite
  • Ability to work in a fast paced environment

Desired skills (but not required)

  • International Export Compliance -  Export Regulation knowledge desired
  • Experience with JD Edwards operating system
  • Previous Learning Management System experience
  • Showcase knowledge a plus

 


#MON

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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