Document Control Specialist

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Document Control Specialist

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    Document Control Specialist
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Searching for a Document Control Specialist located in Worcester, MA to support a growing medical device company on 1st shift.


  • The Document Control Specialist position will have an area of excellence that will focus on primary responsibilities e.g. control of documents and records, review of Device History Records, initiation of change requests, etc.
  • The Document Control Specialist supports the Director of Quality and Compliance and Quality Manager to achieve Quality Department objectives and goals by providing administrative assistance. 
  • Responsible for following the team's Quality Management System, cGMP’s and ISO13485 requirements.
  • Understands and follows good documentation practices in a cGMP and ISO 13485 environment.
  • Organizes and reviews Device History Records (DHR’s) at the completion of the manufacturing cycle and ensures all signatures and data are present prior to final approval.  May scan DHR’s, save electronically and upload to FTP sites
  • Assists Quality management with the creation, update, and processing of new and existing procedures, work instructions, and all other Quality department documentation.
  • Update Quality Manuals as needed.
  • Training
  • Assists in the development and maintains associate training curriculum, which consists of documentation, training records, training matrix and materials.
  • Prepares and deliver curriculum as necessary to support their training needs.
  • Assists in providing Training Plan / Job Description for employees.
  • Files training logs within Omnify upon completion of training.
  • Creates training within Omnify as required.
  • Coordinates training classes when appropriate.
  • Assists in the administration of Corrective and Preventative Actions.
  • Assists in coordinating and preparing monthly Quality Metrics for Management Review.
  • Assists in the entry of Non-conformances, Customer Complaints, and other Quality items within the respective Quality Databases.
  • May help coordinate Customer Satisfaction Surveys.
  • Maintains the Quality System Documentation Control System including the Master List.
  • Performs all Quality Department administrative functions as required.
  • Assists with all TUV, FDA, Internal and/or customer audit related activities.
  • Scan Design History Files (DHF), to save electronically.
  • Enter documents into electronic systems including BOM, part creation and documents, work instructions, uploading drawings and procedures.
  • Initiates Change Orders electronically.
  • Coordinates with Quality management on quality problems relating to the product, process and Quality System.
  • Performs other activities as directed.

Essential Requirements

  • Positive attitude, self-motivator and tenacious follow up.
  • Attention to details and superior organizational skills.
  • Superior customer service attitude.
  • High School Diploma or GED required, some College education preferred.
  • Working knowledge of cGMP, QSR, ISO, SOP’s, work rules and safety guidelines preferred.
  • 2+ year’s office experience, preferably in a medical device manufacturing organization.
  • Advanced computer skills in such areas as keyboarding, MS Excel, MSWord, MS PowerPoint, MS Project, ERP, Internet, & Database Management beneficial.
  • Effective communication skills, both written and verbal.
  • Must be able to read, write and comprehend English.
  • Excellent teamwork, communication, and interpersonal skills. 
  • A demonstrated commitment to company values. 
  • Physical requirements
    • Ability to lift up to 30 lbs



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