RMA Tech

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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RMA Tech

  • Specialty:

    Manufacturing
  • Title:

    RMA Tech
    • City:

      Nashua
    • State:

      NH
    • Zip Code:

      03063
  • Start date:

    04-26-2018
  • Status:

    Closed
  • Assignment Type:

    Contract
  • Job Id:

    45228

Description

We are currently hiring for a Production Service Tech to join our cutting edge Thermography manufacturing team! This is a 1st shift position, contract to hire!

Summary:

Under supervision, this individual will effectively perform diagnosis and troubleshooting of complex IR products at a system level (to component or sub-assembly as required), which will result in the successful repair and maintenance of Companies Systems Thermography products. This technician will also assist internal and external customers (via in-person, phone, email, etc.) to resolve service issues. 

Duties of the Production Service Tech:

  • Conduct routine repair, diagnosis, service, support and upgrades to all Thermography Systems products.
  • Assist Engineering in development and implementation of system upgrades, ECO's, and new product implementation. Provide detailed product feedback so that corrective action can be implemented.
  • Develop standard repair and maintenance procedures which will be documented to company and ISO 9000 standards.
  • Provide technical support in the development of customer service spare parts inventory, including establishing requirements for contents and quantities.
  • As required, effectively provide customer support via telephone or email regarding technical repair issues.
  • Provide accurate repair cost estimates.
  • Participate in the development and implementation of training courses.
  • Support the servicing of demo, rental and trade-in equipment.


Production Service Tech Experience:

  • Requires a minimum of 2 years prior work experience in a related field.
  • Requires an AS degree in electronics or equivalent experience
  • Strong electro-mechanical troubleshooting skills, proficient with using electronic test equipment required, e.g., oscilloscopes, digital voltmeters, and signal generators.
  • Proficiency in Microsoft Office, Word, Excel, Outlook.
  • Good interpersonal communication skills.

Preferred:

  • 1-3 years prior experience servicing thermal imaging equipment a PLUS

 

 

 

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