Inside Sales-Customer Service Representative

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Inside Sales-Customer Service Representative

  • Specialty:

  • Title:

    Inside Sales/Customer Service Representative
    • City:

    • State:

    • Zip Code:

  • Start date:

  • Status:

  • Assignment Type:

    Direct Hire
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Our client in Acton, MA is looking for a 1st shift Inside Sales/Customer Service Representative. This is a direct hire opportunity that requires a background check.

Responsibilities of Inside Sales/Customer Service Rep:

  • Support OSRs in new England territory
  • Working with Contract Manufacturers & OEMs to grow business
  • Working with existing customers to sell complementary products
  • Communicating with engineers and buyers
  • Data entry into the CRM database
  • Quoting customers daily with quick turnaround time
  • Submit Registrations & sample requests to suppliers
  • Forecasting monthly & quarterly by supplier and staying on budget
  • Maintaining inventory management programs
  • Order entry
  • Set up terms for new customers with operations to establish long relationships
  • Expediting customer orders
  • Sharing product roadmap info/product lifecycles & notifying customers of PCN’s issued by suppliers
  • Being familiar with manufacturers’ web sites to download data sheets and all new products/solutions and online portals
  • Communicates daily via telephone with clients to promote product offerings services and capabilities. 

Requirements of Inside Sales/Customer Service Rep:

  • Must have 5+ years experience (semiconductor experience is a plus)
  • Must be able to forecast sales needs
  • Good computer skills and familiar with CRM software
  • Background check required

More Info


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