Field Service Manager

1970-01-01Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Field Service Manager

  • Specialty:

    Engineering
    • City:

      Kennesaw
    • State:

      GA
    • 30144
  • Assignment Type:

    Direct Hire
  • Job Id:

    48553
  • Payrate:

    $38.46

Description

Service Manager  
We are partnering with an industrial machinery manufacturing company in Atlanta, Ga who is looking for a Service Manager to join their team. The Service Manager will manage team of field service consultants for installation, inspections and service of company’s material handling equipment.  
Must be able to communicate directly with customers and oversee product companies.

Responsibilities:

  • Dispatching field service consultants to perform inspections consult and guide the customer’s on-site technicians and contractors with new equipment installations, repairs and root cause diagnostics.
  • Receive, edit and send customer service consultant service reports.
  • Manage claim process
  • Assist with root cause diagnostics
  • Receive contract service consultant billing, review, approve and submit for payment
  • Prepare service proposals and invoicing.

Qualifactions:

  • +10 years of experience with industrial equipment maintenance and strong technical and mechanical abilities and experience in service of heavy duty equipment in industrial job sites. 
  • Experience with customer service and aptitude for problem solving. 
  • Cement Plant experience preferred. 
  • Experience with Material handling equipment a plus.
  • Travel 40-50% 

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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