We're currently looking for a Quality to work with a rapidly growing product development firm. The role is a direct hire position in Atlanta with full medical, dental and vision benefits with matching 401K.
- Quality Engineer will report to Manager of Quality Assurance
- Assistant Engineering on issuing NCRs for RMAs, customer complaints and internal quality issues
- Oversight of rework and sort efforts internally and externally (at customer sites, appointed rework facilities)
- Maintain ISO documents
- Create and maintain quality reports
- Track and report monthly quality metrics
- Monitor RMAs and customer quality complaints. Perform quality trend analysis and take appropriate actions
- Review and approve CAPA reports. Perform follow-up and closures
- Work with cross-functional team on customer quality issues. Create customer quality action plan(s) and execute
- Execute update/creation of quality system and quality tracking reports with business units.
- Periodically visit customers to discuss about quality issues and present action plans and CAPA reports.
- Review Inspection Reports (IRs) and assistant Engineering on non-conforming material disposition. Issue or request CAPAs to BUs
- Work with Engineering on review and approval of deviation requests for Non-Conforming pre-shipments
- College degree in technical or business field and at least 1 year of experience (BSME is preferred)
- Familiarity with manufacturing Process Flow, Corrective Action Process, and Problem-Solving Methodologies (5-Why, 8D, Fishbone, etc.)
- Familiarity with ISO:9001
- Understanding corrective actions, root cause analysis, and the ability to the present the information to customers
- Experience with Quality/Corrective Action database and Document Control software
- A general “Sense of Urgency” for all Customer issues from open thru closure and be willing to delegate action items to other Depts. when applicable
- Work closely with business units and customers to track and resolve any quality concerns
- Knowledge of PDCA (Plan, Do, Check, Act) and DMAIC methodologies