Field Application Technician
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Field Application Technician
Specialty:
ManufacturingTitle:
Field Application TechnicianCity:
HattiesburgState:
MSZip Code:
39401
Start date:
05-22-2019Status:
ClosedAssignment Type:
Direct HireJob Id:
52996
Description
Field Application Technician
Overview
- Will perform field service, remote phone support and system build support as required by customer.
- Responsible for completing required documentation in a timely manner.
- Will be representing the company and its product in a professional manner while interacting with customers and assisting with any issues that arise.
- Will be responsible to equipment and up time at two customer plants.
Duties
- Configures system hardware, software and network components.
- Assembles and integrates system/product, and verifies system/product operation.
- Uses proactive monitoring procedures to identify problem prevention opportunities.
- Conducts customer training; organizes and presents information to convey major points clearly and persuasively.
- Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
- Handles customer-relations problems promptly and appropriately, escalates issues according to established procedures.
- Is available to support 24/7 service plan customers.
- Communicates objectives and results relating to installations and/or inspection issues.
- Where appropriate, conducts applications support to customer to optimize inspection system.
Skills required
- Associate degree, technical courses or applicable experience
- Automation field with preference to machine vision equipment experience or at least familiarity and experience with factory automation and manufacturing equipment.
- Must have industry knowledge and experience in manufacturing automation components and programmable devices.
- Basic knowledge of MS Office
- Must be well organized, have professional written and verbal communication and be able to work well under stress.
Salary $60-70K depending on experience
If you would like to be considered for this position immediately please send your resume to kanderson@daviscos.com
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