Field Application Technician

1970-01-01Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Field Application Technician

  • Specialty:

    Manufacturing
    • City:

      Hattiesburg
    • State:

      MS
    • 39401
  • Assignment Type:

    Direct Hire
  • Job Id:

    52996
  • Payrate:

    $31.25

Description

Field Application Technician

Overview

  • Will perform field service, remote phone support and system build support as required by customer. 
  • Responsible for completing required documentation in a timely manner. 
  • Will be representing the company and its product in a professional manner while interacting with customers and assisting with any issues that arise.
  • Will be responsible to equipment and up time at two customer plants.

Duties

  • Configures system hardware, software and network components.
  • Assembles and integrates system/product, and verifies system/product operation.
  • Uses proactive monitoring procedures to identify problem prevention opportunities.
  • Conducts customer training; organizes and presents information to convey major points clearly and persuasively.
  • Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
  • Handles customer-relations problems promptly and appropriately, escalates issues according to established procedures.
  • Is available to support 24/7 service plan customers.
  • Communicates objectives and results relating to installations and/or inspection issues.
  • Where appropriate, conducts applications support to customer to optimize inspection system.

Skills required

  • Associate degree, technical courses or applicable experience
  • Automation field with preference to machine vision equipment experience or at least familiarity and experience with factory automation and manufacturing equipment.
  • Must have industry knowledge and experience in manufacturing automation components and programmable devices.  
  • Basic knowledge of MS Office
  • Must be well organized, have professional written and verbal communication and be able to work well under stress.

Salary $60-70K depending on experience

If you would like to be considered for this position immediately please send your resume to kanderson@daviscos.com

 

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Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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