Field Service Technician

1970-01-01Davis Companies Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Field Service Technician

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    • 30096-
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TITLE: Field Service Technical Support Specialist
Our client in Duluth, Ga has an immediate opening for an entry level Field Service Technical Support Specialist. If you are currently in school or recently graduated with a Mechanical Engineering degree and seeking employment to enhance your skill set and create a career path this is the position for you!

The key function of this role is to provide a high level of customer service by communicating technical information necessary to repair tractors. Primary communication is done by telephone and digital communication platforms. When required, on-site visits are made to the dealer. 

50% traveling, other half will be in the office from 8:00 AM - 5:00 PM. Salary is $41,000/year.


  • Assist Dealer Service Personnel by providing technical information and troubleshooting advice necessary to repair tractors over the phone and onsite 
  • Assist in identification of Spare Parts
  • Provide user experience information to Engineering to assist with tractor repairs and continuous improvement of products
  • Visit Dealerships to assist with identifying repair issues, train onsite repair technicians and resolve warranty issues


  • 3 years of experience in mechanical engineering role, with a basic understanding of engines, transmissions and electrical systems
  • Good verbal and written communication skills
  • Familiarity with MS Office software programs (Windows, Outlook, Excel, Word, PowerPoint, etc.), Electronic Documentation systems, and electronic diagnostic tools
  • Updated knowledge on new technology with a firm grasp of hydraulics and electronics preferred
  • Advanced knowledge of engines, transmissions, and other systems of tractors preferred
  • Experience with auxiliary equipment associated with tractors, such as loaders and implements
  • Associates Degree in Mechanical or Agricultural Engineering or related field preferred


  •     Company contributes to major medical cost and offers dental & vision as well
  •     401K with company matching contributions
  •     Company vehicle provided
  •     3 weeks Paid Time Off, prorated first year
  •     9 company paid holidays 





Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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