Field Service Technician

1970-01-01Davis Companies Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Field Service Technician

  • Specialty:

    • City:

    • State:

    • 38118
  • Assignment Type:

    Direct Hire
  • Job Id:

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Field Service Technician


  • Provide customers with technical support for installation, repair and troubleshooting of machines, motors, brakes, drives and controllers, and other electromechanical components
  • Troubleshoot, install and repair components at customer sites and central facility
  • Create, complete and document procedures above
  • Organize, track, and analyze all activities, and maintain the field service database
  • Work with the field support team to prioritize and efficiently execute tasks
  • Complete root cause analysis; drive product improvement and process efficiency
  • Coordinate with factory and vendor technical support to efficiently resolve customers’ problems
  • Build professional relationships with customers and their field staff
  • Perform all other duties as assigned


  • Elevator Field experience as a field engineer or mechanic or service technician troubleshooting/repairing/installing machines and other elevator components strongly preferred
  • Related experience as a mechanic or service technician maintaining/rebuilding machines, gearboxes, other electromechanical components, using dial indicators may be considered
  • Related experience troubleshooting/repair of AC/DC motors using multimeter, meggar, basic electrical schematics may be considered
  • Great interpersonal skills – Displays honesty, ethics and integrity at all times
  • Excellent customer service and communication skills including professionalism and positive attitude
  • Strong problem-solving ability and analytical skills
  • Proficient computer skills with Microsoft Office and Windows OS including Outlook, Excel, Word, PowerPoint, Access, popular web browsers and search engines, and Windows Explorer; SAP experience desired
  • Must have prompt and regular attendance, a sense of urgency, self-motivation and discipline, the ability to develop a rapport, and be a team player
  • Willingness and ability to travel both domestically and internationally up to 30% of the time
  • Minimum of 40 hours per week
  • Must maintain a valid passport
  • 30% travel required



Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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