Program Coordinator

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Program Coordinator

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    Program Coordinator
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    Direct Hire
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Exciting new opportunity to join The Davis Companies and support one of our premiere clients, a well-known software company based in the Lowell area.  This client is seeking a Program Coordinator to join their team through our Managed Service solution.  The role provides front-line customer service and administrative support to the client at their facilities.

Responsibilities of the Program Coordinator:

  • Fully understand all aspects of the client location and build client confidence through relationship development and physical presence at the site.
  • Maintain client’s tool for contract labor requirements; liaise between hiring managers and internal Talent Acquisition team when new requirements are released.  Utilize internal ATS and VMS to push through candidate requests.
  • Assist internal recruiters with candidate onboarding activities and provide frequent communication with hiring managers regarding status.  Verify I9s in person as needed.
  • Assist client Talent Acquisition team with candidate onboarding and offboarding and additional projects as requested.
  • Support new-hire activities including but not limited to: coordinate start details with the hiring managers and contract employees, create and mail out contract new hire kits, conduct new-hire orientations, submit badge requests.
  • Oversee the weekly payroll process and support any payroll inquiries from managers and contract employees.
  • Process changes to contract employees including pay increases, overpayments, under payments, holiday time and manual checks.
  • Problem-solve issues for any and all working contract employees, ensuring total candidate satisfaction at the site. 
  • Responsible for client site reporting and analytics, and communication of reports and analytics to appropriate end users.
  • Ensure overall customer satisfaction for entire client site.
  • Support the Program Management team on other tasks and/or projects as requested.
  • Occasional travel to Davis Corporate office in Marlboro, MA.

Requirements of the Program Coordinator:

  • High School diploma required with 2-3 years relevant experience. Bachelor's Degree preferred.
  • Must have strong problem-solving skills and a polished professional presence
  • Must have excellent organizational skills and strong attention to detail
  • Must have excellent written and verbal communication skills
  • Must have strong computer skills including MS Office Suite and Applicant Tracking System usage

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