Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Member Services

  • Specialty:

    Administrative
    • City:

      Memphis
    • State:

      TN
    • 38104
  • Assignment Type:

    Contract To Hire
  • Job Id:

    57100
  • Payrate:

    $13.00

Description

Member Services
Responsibilities:
  • Assist customers with transportation requests, including cancellation and rescheduling as needed.
  • Facilitate the needs of the customer, department, and company.
  • Able to stay on task and focus on work-based items during working hours.
  • Outstanding communicator and problem solver.
  • Make outbound calls to secure NEMT Provider to accommodate transportation request.
  • Answer phones.
Qualifications:
  • Pleasant telephone voice/manner.
  • Strong written and oral communication skills.
  • Strong listening skills.
  • Ability to remain courteous with difficult or angry customers.
  • Basic computer knowledge/PC experience.
  • Must be able to work shifts or flexible work schedules as needed.
  • Work is accomplished at a workstation or in a cubical space equipped with a telephone, headset, and computer. 
  • Work environment is generally noisy and employees are generally subjected to long periods spent sitting, typing, or looking at a computer monitor.
  • High School diploma or equivalent, such as GED, required.
  • Up to 2 years of customer service and ability to multi-task.
  • Type 35 wpm.
Working Schedule: 8 am to 5 pm

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Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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