Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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IT Support Specialist

  • Specialty:

    IT
    • City:

      Westborough
    • State:

      MA
    • 01581
  • Assignment Type:

    Contract
  • Job Id:

    59914

Description

IT Support Specialist 
Contract position in Westboro, MA 
Duties and Responsibilities
  • Provide first-line support for a wide variety of trouble tickets related to Windows computers/software/hardware/peripherals. Respond either in-person, with remote control, or by driving to our local sites.
  • Manage PC/laptop setup and deployment for new associates, cell phones, printers, wireless devices, A/V equipment, and anything else technical in nature.
  • Build and prepare desktop images to automate and simplify desktop management.
  • Manage Active Directory user accounts, basic Exchange mailbox issues, Windows image creation and maintenance.
  • Maintain IT assets and inventory.
  • Participate in company information security efforts, policy and process documentation, equipment inventory, service availability, system up-time, network availability and other initiatives to improve the department.
  • Follow up with associates to ensure issue has been resolved for high level satisfaction and work with other team members and escalate when required.
  • Assist coworkers with related duties and projects as needed.
  • Experience with troubleshooting PC’s, laptops, printers, network connectivity, mobile and wireless devices, copiers, and scanners.
  • Expertise with Microsoft Windows and Office products in a Windows Domain.
  • Good listening, written and oral communication skills with the ability and interest in delivering exceptional customer service.
  • Problem solving skills and ability to cope with new and different problems.
  • Self-initiative and motivation to work without requiring strict supervision.
  • Ability and desire to learn new skills quickly in a stressful environment.
Qualifications:
  • Experience with troubleshooting PC’s, laptops, printers, network connectivity, mobile and wireless devices, copiers, and scanners.
  • Expertise with Microsoft Windows and Office products in a Windows Domain.
  • Good listening, written and oral communication skills with the ability and interest in delivering exceptional customer service.
  • Problem solving skills and ability to cope with new and different problems.
  • Self-initiative and motivation to work without requiring strict supervision.
  • Ability and desire to learn new skills quickly in a stressful environment.
DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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