Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Technical Support- Parts

  • Specialty:

    Administrative
    • City:

      Norcross
    • State:

      GA
    • 30071
  • Assignment Type:

    Direct Hire
  • Job Id:

    56840
  • Payrate:

    $25.00

Description

Technical Support Representative

We have a client in the greater Atlanta area in search of a Technical Support Representative. This is a Direct Hire opportunity. The representative is responsible for working with dealers/customers on any technical support needs for their Forklift division. They will support all North America covering over 60 dealers.

Pay rate: 50-55k D.O.E

Hours: 8:00am-5:00pm

Responsibilities:

  • Be the product specialist on all parts associated.
  • Work with Product Support and Service departments in the investigation of product issues and resolution.
  • Provide information on backordered parts to dealers.
  • Provide excellent customer service to all Dealers.
  • Develops and maintains database of FAQ related to technical product information.
  • Work with all Dealers to ensure maximum uptime for the customer.
  • Will be the go-to person on all parts related issues. Will go into warehouse and put hands on parts that are issues.
  • Provide measurements and in detail reporting of parts needed to dealers. (Calipers, tape measure)

Requirements:

  • Technical experience is needed. (Forklift or Automotive Mechanical)
  • Strong computer skills, Microsoft Office (Excel, Power Point and Word)
  • Excellent communications skills both verbal and written.
  • Excellent attention to details

If you would like to apply directly to this job opportunity please send your resume to rinman@daviscos.com. 

#ATL-C

#MON

#GDGAMFG


 
DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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