Davis Companieshttp://daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Customer Service Representative

  • Specialty:

    Administrative
    • City:

      Clayton
    • State:

      MO
    • 63105
  • Assignment Type:

    Contract
  • Job Id:

    59741
  • Payrate:

    $18.00

Description

The Davis Companies is hiring for multiple Customer Success Specialists nationwide. 

As a Customer Success Specialist, you are part of a team of professionals that play a key role in supporting our customers with Payroll related questions via our Rapid Response hotline. You will be providing in-depth analysis and timely resolutions/workarounds for client issues.

Qualified candidates possess broad experience in handling difficult or sensitive situations, in a professional, timely, and thorough manner.  We are looking for outgoing individuals who love working with the public.  

For immediate consideration please send your resume to bshanahan@daviscos.com

Job Duties and Responsibilities:

  • Work directly with customers via phone and email to resolve payroll questions and concerns
  • Troubleshoot software issues customers may be experiencing
  • Respond to payroll questions (ex: why are garnishments not being taken from an employee's check)
  • Follow 7 step question sheet to assist in diagnosing the problem

GENERAL COMENTS
Hours: Monday -Friday 8:30 a.m. - 5:30 p.m. 
Remote with opportunity to work in some office locations 


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DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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